FAQ
How long does delivery take?
Orders are usually processed within 1–3 business days. Delivery times may vary depending on your location. Most orders are delivered within 5–10 business days.
What payment methods do you accept?
We accept secure online payments through UPI, Debit Cards, Credit Cards, Net Banking, and other payment methods supported by Razorpay.
Do you offer Cash on Delivery (COD)?
Currently, Cash on Delivery is not available. All orders must be prepaid through our secure payment gateway.
Can I cancel my order?
Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
What if I receive a damaged or incorrect product?
Please contact us within 24 hours of delivery with:
- Your Order ID
- Clear photos of the product
- A complete unboxing video
Our team will review the issue and assist you accordingly.
How should I care for my jewellery?
To maintain the beauty of your jewellery:
- Keep away from water and perfumes
- Avoid direct contact with chemicals
- Store in a dry place
- Wipe gently with a soft cloth after use
I still have Questions. How can I contact House of Tanmira?
You can reach us through:
- Instagram Direct Message
- Email: support@houseoftanmira.com
We aim to respond as quickly as possible.